SUPARNI, Endang. PELAKSANAAN PENANGANAN KELUHAN PELANGGAN PADA PT CIPULIR BENGAWAN MEGAH JAYA. Akrab Juara : Jurnal Ilmu-ilmu Sosial, [S. l.], v. 5, n. 4, p. 116–127, 2020. Disponível em: https://akrabjuara.com/index.php/akrabjuara/article/view/1266. Acesso em: 30 dec. 2025.