ERNAWATI, Sri. ANALISIS PERSEPSI KONSUMEN TERHADAP KUALITAS PELAYANAN PADA PT. GARUDA INDONESIA CABANG BIMA. Akrab Juara : Jurnal Ilmu-ilmu Sosial, [S. l.], v. 3, n. 3, p. 102–110, 2018. DOI: 10.58487/akrabjuara.v3i3.250. Disponível em: https://akrabjuara.com/index.php/akrabjuara/article/view/250. Acesso em: 14 feb. 2026.